'1. Customer`s quality/ 客户质量－Customer’s quality sinlge point of contact during project phase: 项目阶段的客户质量的单一联系窗口 - During the "product development process" (already in the aquision phase - APQP) 产品开发过程（即APQP） - For cross-plant quality issues 跨工厂之间的质量问题 - For topics with customer’s particular focus during pre-series and ramp up-phase 样件阶段到爬坡过程中客户提出的特别需求－Lead of quality planning (APQP) in customer project 主导客户项目中项目开发质量计划(APQP)－Responsible for coordination of preparing and handling of customer auidt / visit activities负责协调客户审核/客户拜访活动2. Customer′s approvals/ 客户批准－Support the TK-Bilstein plants for customer approvals 为TK-Bilstein的客户批准提供支持－Prepare the required documentation of Internal PPAP or EMPB 准备内部PPAP或EMPB所需材料－Communicate with customer for customer release (PPAP or EMPB) 针对顾客批准（PPAP或EMPB）与顾客进行沟通－Reporting and documentation. 报告和记录3. Customer complaint management in project phase/ 项目样件阶段的顾客抱怨管理－Analyzing customer returned products (0-Km) 顾客零公里退货的分析 －Initiating short-term actions if necessary to securing the customer 如有必要启动短期措施以确保顾客的安全－Coordinating and validating the corrective and preventive actions in case of customer complaint协调和确认针对顾客抱怨所采取的纠正和预防措施－Communicating with customer for problem solving 与顾客就问题的解决进行沟通－Reporting and documentation 报告和记录4. Others/ 其它－Planning and conducting of internal product and requalification test. 策划并实施内部产品审核及型式试验－Temporary tasks which delegated by the direct supervisor 直接主管委派的临时任务 职能类别：客户质量工程师 关键字：客户质量前期质量减震器减振系统汽车底盘汽车悬架质量工程