职责描述: Credit Control Service is supporting various Analytical projects and deliverables in the domain of Collections Service in multiple geographies around the globe. The primary objective of the job holder is to drive operational excellence through consolidation, simplification and continuous improvement of collection process. • Contribute to the continuous performance improvement of the Collections Associate population through coaching and mentoring assignments. • Conduct deputy role responsibilities in support of operational needs. • Specialty projects designed to increase operational effectiveness or enhance customer experience as necessary. • Be responsible for HASE Collection strategy execution, procedure design