1. 负责维护客户合作关系，做好各项服务工作，包括但不限于协助客户办理投保、理赔、保全等手续；Responsible for developing strong relationship with customers and providing various service work, including but not limited to assisting customers in renewal, claims, adjustment and other procedures; 2. 处理客户投诉，及时解决纠纷，维护公司形象；Handle customer complaints, resolve disputes in a timely manner, and maintain the company's image; 3. 建立维护客户或经纪公司合作关系，推进合作业务进程；Establish and maintain cooperative relationships with clients or brokers, and promote the progress of cooperative business; 4. 积极开展职域业务，挖掘客户需求，开发和积累客户资源；Actively carry out worksite business, explore customer needs, develop and accumulate customer resources; 5. 完成公司及部门交办的其他工作。Complete other tasks assigned by the company and department.