This position serves as a vital bridge between Operations and HR. In addition to traditional HR responsibilities, it provides strategic support to Operations leadership through monthly People Council meetings, annual strategic workforce planning, semiannual and annual performance processes, gainsharing metrics and quarterly process management, as well as HR solution consulting. This experience offers participants a comprehensive understanding of the Operations business and talent strategy mapping. Moreover, it presents a valuable opportunity to engage with Facility Manager and the leadership team, helping prepare participants for future roles at the operations leadership table. Role Definition Provides direction and support to business units in the areas of staffing, employee development, employee counseling, training and performance management. Responsibilities • Making recommendations to senior management on issues concerning employees, recruiting, turnover or training. • Administering compensation programs; monitoring performance evaluation programs and revising as necessary. • Handling employee relations issues, outplacement counseling, and exit interviewing. • Conducting organizational effectiveness assessments and recommending programs to address issues. Skill Descriptors Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: • Delivers helpful feedback that focuses on behaviors without offending the recipient. • Listens to feedback without defensiveness and uses it for own communication effectiveness. • Makes oral presentations and writes reports needed for own work. • Avoids technical jargon when inappropriate. • Looks for and considers non-verbal cues from individuals and groups. Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Level Extensive Experience: • Seeks out what's common in conflicting points of view. • Influences key individuals inside and outside own group and earns their respect. • Resolves potentially harmful differences between individuals and groups of people. • Contributes as a member on a variety of teams. • Establishes and maintains productive working relationships within and outside of own area. • Establishes and maintains credibility with clients and teammates. Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company. Level Working Knowledge: • Detects and summarizes patterns in data and findings by producing simple reports. • Assesses common problems and obstacles surrounding data-gathering. • Customizes data fields to meet clients' needs. • Interprets and explains results of a data-gathering initiative. • Participates in projects to gather data for needs analysis.