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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of MGR - PROCESSING.

Principal responsibilities
- Assisting the team on comprehending CSEM and regulatory environment, interpreting regulatory/policy changes and communicate their implications to the team, ensuring relevant policies/procedures are maintained and adhered;
- Responding the consideration for exit comes into the secretariat from Trigger Initiators (eg AMLi, Sanctions, SFR, or the business), coordinating the escalation process for Decisions, supporting the outcome of Execution;
- Manage complex/critical cases, acting as a case manager with pro-active management of the renewal process right from the initial request to completion of the case.
- Interfacing with Onshore and Business where applicable especially on matters that involve escalation of pending and ageing profiles. Develop and maintain excellent professional relationship with all stakeholders;
- Conduct thematic review on high risk areas and ensure remedial actions are follow up follow through accordingly. Conduct QC within end to end process and coordinate intermediate QA conducted by Business;
- Demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of WPB KYCS business in which the CSEM is involved.
- Accountable for maintaining satisfactory audit/regulatory/risk ratings and be consistent with Group and Company policies and standards requirements at all time (inclusive of involvement during the reviews as scheduled by the business).
- To demonstrate critical and analytical skills that include the ability to analyze information and generating ideas/solution for decision making based on available references.
- Conduct periodic reviews on existing procedures with a focus on delivering efficiency and identification of best practices.
- Ensure implementation and adherence to audit and compliance requirements and proactively highlight potential issues to the management;
- Supporting projects and initiatives related to improving process risks and control management;
- Preparing and coordinating preparation of key MI Reports and periodic / ad-hoc returns to Onshore/Business.
Requirements
- Excellent understanding of CSEM, financial regulatory environment and AML risk implications. Sound knowledge of financial regulatory requirements;
- Previous risk control/CSEM/Case Manager experience; Good basic knowledge in banking, in particular on customer KYC, Anti-Money Laundering and Sanctions;
- Thorough understanding of legal structures of various client types: financial institutions, corporate, quoted companies, private companies, funds, SPV’s etc. Proven skill sets in analyzing implications of mergers and acquisitions on legal identities