职位描述
岗位职责:
1.Define, own and drive the delivery of the detailed requirements backlog, working closely with Business, Operations, Technology and other working group members.
2.Working with IT partners closely to design the end-to-end product working model and align the product roadmap to Business, IT and Operation priorities.
3.Ensure operational and technical readiness for all changes, by working closely with IT, operations team and vendors to perform training, end-user documentation, and manage operations and release management activities.
4.Develop test cases/ scenarios for product release, ensuing the execution and documentation of the results.
5.Collect and analyses relevant data, as needed, to assess the impact of change initiatives, measure progress, and enable business to make informed decisions.
6.Monitor product performance and provide detailed performance metrics reports to stakeholders.
7.Engage with risk stewards and drive the approval process for product governance to ensure the alignments with business, regulatory, compliance and internal standard.
8.Demonstrate clear ability to challenge existing processes and practices where they do not align to the GPS Target Operating model and payments architecture (FSA).
9.Support developing marketing materials, campaign design, conduct market research in close collaboration with regional and country product teams and other relevant stakeholders.
任职要求:
1.Minimum 5 years' work experience in the payments/merchant acquiring industry, ideally with a strong understanding of card acquiring, alternative payment methods, real time payments, payment gateway technology, APIs, and the surrounding ecosystems.
2.Excellent understanding of E2E payment journeys from the point of client initiation to clearing and settlement, across multiple geographies and scheme types.
3.Proven experience in project management, requirement analysis, business case development, risk management, marketing support.
4.Ability to make sound decisions and drive solutions based on those decisions, with the support of the wider team (IT / architecture / operations / lines of business).
5.Strong analytical skills and ability to analyze complex problems, interpret customer and/or operational needs and develop integrated, creative solutions.
6.Strong problem-solving skills to identify the root causes of problems and generate effective solutions. Alongside this, adaptability is key, as Strategic Business Change s must be able to pivot quickly in response to new information or changing circumstances, ensuring that the change process remains on track despite obstacles.
7.Strong verbal and written communication skills, able to take a complex message and articulate in a manner that is clear for stakeholders to understand and action.
8.Excellent stakeholder management across a complex global environment.
福利待遇
- 具竞争力的薪酬:基本工资 绩效奖金 轮班补贴 早晚班交通津贴;
- 健全福利保障:五险一金 补充性商业医疗保险 免费年度体检;
- 畅享10 天假期:除享有国家法定节假日外,还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等,助您达到工作生活的平衡;
- 弹性福利制度:年假可买卖,商业医疗保险套餐可升级,您还可申请旅游补贴、个人进修补助、运动健身补贴等,满足个性化福利需求;
- 人性化工作环境:使用公司的员工餐厅、咖啡室、休息室、娱乐室等,进行劳逸结合;
- 多元化员工活动:运动会、团建、年会等精彩活动给您平台,任您施展才华。
培训与发展
- 广阔的职业发展平台:遍及全球的集团网络,提供扩展人脉及跨文化交流的机会,您还可申请不同国家及地区的长短期职位,不断挑战自我;
- 系统性人才培育及发展:配备职业导师,为您提供清晰的职业规划指导,充分挖掘横向及纵向的发展潜力;
- 完善的专业培训体系:入职即可享带薪培训,多元化的培训机会,还有资源及教育援助,帮您逐步实现职业目标。