Job Title: Inside Sales Representative
Report to: ACTA Marketing Manager
Direct reports: NA

职位：电话销售代表
汇报对象：ACTA市场经理
下属：无

Mission
Your mission is to conduct the sales of traditional products and service products mainly through telemarketing. At the same time, cooperate with field sales and jointly develop key accounts to maximize customer output.

您的任务是通过电话销售为主的方式，完成贸易型产品和服务产品的销售。同时配合现场销售，对重点客户进行协同开发，***化客户产出。

Major Responsibilities
Duties and responsibilities include, but are not limited to:
61 Conduct the sales of traditional products and service products through telemarketing, enhancing communication efficiency.
61 Create, track and close business opportunities that can be handled remotely.
61 Prepare quotation materials based on customer needs, closely track quotations and communicate with customers to shorten the customer order confirmation cycle and increase the order confirmation rate.
61 Actively communicate and coordinate with field sales team and other relevant teams to ensure the completion of orders.
61 Promote the implementation of the online order platform to distributors and handle special orders.
61 Work in coordination with field sales to develop collaborative development plans for direct sales customers, maximizing customer output. Handle daily orders from framework agreement customers and direct sales major customers.
61 Actively develop new customers. Through new industry expansion, dormant customer awakening methods, develop new potential customers.
61 Follow up on business needs with the company's 400 hotline and identify or convert business opportunities.
61 Effectively communicate with customers over the phone, accurately identify target customers and efficiently reach out, explore customer needs, facilitate customer appointment meetings, facilitate business cooperation, and achieve performance targets.
61 Communicate regularly with cooperative customers and potential customers to establish good long-term cooperative relationships.
61 Regularly edit, modify, and maintain telephone communication scripts, optimize telemarketing processes.
61 Collect market trends, including competitor information, and provide suggestions for the marketing and sales activities.
61 Other tasks assigned by the manager.


任务职责包括但不限于:
61 通过电话销售交易性产品和服务，提升沟通效率。
61 创建，跟踪和关闭可以远程处理的业务机会。
61 根据客户需求准备报价材料，密切跟踪报价并与客户沟通，缩短客户确认订单周期，提高订单确认率。
61 积极与销售团队等相关团队沟通协调以确保订单的完成。
61 推动在线下单平台在经销商处的落地，处理经销商的特价订单。
61 配合现场销售，对直销客户形成协同开发方案，***化客户产出。处理来自框架协议客户和直销大客户的日常订单。
61 积极拓展新客户。通过新行业拓展，沉睡客户唤醒等方式，开发新的潜力客户。
61 配合公司400热线跟进业务需求，并发现或转化业务机会。
61 通过电话与客户进行有效沟通，精准识别目标客户并高效触达，挖掘客户需求，推动客户预约会面，促成业务合作，达成业绩目标。
61 定期与合作客户和潜在客户进行沟通，建立良好的长期合作关系。
61 定期编辑、修改、维护电话沟通话术，优化电销流程。
61 收集市场信息，包括竞争对手情况，对公司的营销活动提出建议。
61 经理安排的其他任务。


Education